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Period of validity

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New vehicles

Under the assumption that an acquired vehicle has fabrication faults or defects, TEYCARS guarantees for a period of 2 years from the sale date the replacement or substitution of inefficient or unusable pieces in one of our workshops if agreed by TEYCARS. These repairs will be of no cost to the customer for material and work carried out.The customer must inform TEYCARS or authorized dealer within a maximum of 15 days from the date that the fault was noticed.


This period is not aplicable to the battery and the power adaptor, elements of which the aplicable guarantee is of 6 months from the date of purchase.


For purchases of fleets that will be used for hire vehicles with or without drivers, and that will not be used by the purchasing customer the period of guarantee will be of 6 months.

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Used vehicles

The guarantee period for used vehicles will be of 3 months from the purchase date, of the vehicle and its batteries.

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  • The guarantee of the vehicles covers the work force as well as the replacement pieces.
  • It will be iimperative to show the original or the copy of the bill of purchase for any breakdown claim.
  • The classification of the breakdown and if it is covered or not by the guarantee will be decided by Teycars.
  • The guarantee will be invalidated if the vehicle has been manipulated by non authorized personal from Teycars.
  • The guarantee of the replacements provided is of 3 months from the supply date and it will cover the substitution of the defective piece by another piece of the same quality. The guarantee does not cover work done in the vehicles assembly or disassembly.


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The guarantee does not cover:

  • Maintenance, revisions and ordinary repairs
  • Costs due to service assistants for a breakdown due to wear or inadequate use.
  • Damage caused by incorrect charging tension.
  • Defects caused by rust or corrosion or deteriation of paintwork or crome due to age or weather factors.
  • Accidents or colisions caused by driving error, negligent use, incorrect or improper use of the vehicle, excess of established conditions such as overloading, speeding etc.
  • Transport of damage or brokendown vehicles to the customer´s premises.

Technical service guarantees

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Contact information

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Morning 09:00h – 13:00h
Afternoon 15:00h – 19:00h
from Monday to Friday


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Indicate invoice number, date of purchase and breakdown.

Contact form for breakdowns

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Our featured products

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Government assistance: MOVELE PLAN

The Plan of action of the electric vehicle has as objective the development of the electric vehicle and for that reason our registrable vehicles are subsidized by 2200€ each unit.

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Maintenance of vehicles

Teycars have a maintenance service whether for sales or hire.

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Fleet of vehicles

We have a fleet of existing or personalized vehicles for your company.

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